Last updated: 11 Nov 2020
ICONIX CO-LIVING SDN BHD. (Company No.: 1439156A) is the owner and operator of https://www.iconixpropertymgmt.com and/or any other Websites, Apps, Application, Platform and/or the Software operated by Iconix (collectively the "Website"). All references to "Iconix", "we", "us" and/or "our" in the Terms and Conditions herein contained shall refer to ICONIX CO-LIVING SDN BHD, its respective subsidiaries, affiliates, associated companies and jointly controlled entities. Authorized Users and individual users will each be referred to as a "User" and collectively as "Users".
The Terms and Conditions of use applies to our Authorized Users which includes but not limited to customers, landlords, owners, tenants, agents, vendors, suppliers, users, partners (such as collaborating operators, sales, operations, management companies and merchant partners), contractors and service providers.
Please read the Terms and Conditions of use thoroughly as they contain all information regarding your legal rights, remedies, obligations, liabilities and responsibilities whatsoever governing the use of the Website.
If you are not agreeable with any part of these Terms and Conditions, you have no right to directly or indirectly use or obtain any information or content from or otherwise use or continue to use the website for any purpose whatsoever. If you accept or agree to these terms and conditions on behalf of a company or other legal entity, you hereby represent and warrant that you have the authority to bind that company or other legal entity to these terms and conditions and, in such event, the term ‘You’ and ‘Your’ or "User" or "Users" or "Owners" or "Owners" or "Partner/Partners", "Agent/Agents" will refer to and apply to that company or other legal entity.
Terms and Conditions of the use together with the Privacy Policy and any and all other notices or additional conditions or policies published by Iconix on the Website ("Terms and Conditions"), or through the Application, shall constitute and be the sole and entire agreement and contract between You and Iconix on the use of the Website. Any future amendments and additions to these Terms and Conditions as published from time to time at our Website, or through the Application, and your continued use of the Service after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance of the revised Terms and
You agree that Iconix is not a party to any Agreement or Contracts whether oral or written entered into between its Users, which includes but not limited to owners, tenants, licensees, agents, suppliers, partners, vendors, operators, management companies, merchant partners or third party service providers. Iconix is not a real estate agent, insurer or arbitrator. We have no control whatsoever over the conduct of owners, users and other users of the Website or any application or service or any third party links or websites and disclaim all liability in this regard to the maximum extent permitted by law.
In the Website unless the context otherwise requires the following words and expressions shall have the following meaning:-
"Application/Apps" means the relevant mobile application(s) made available for download by Iconix (or its licensors) to Users and Third Party Providers respectively;
"Personal Data" is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, business or personal email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information, employment information, financial information or other identifying information about the User as reasonably requested by us.
"Platform" means the relevant Iconix technology platform, portal or website that, when used in conjunction with the Application, enables Users to request or access Solutions;
"Privacy Policy" means our privacy policy accessible at: https://www.iconixpropertymgmt.com/privacy/ as amended from time to time;
"Service" means the use of the Website, Application, Platform and/or Software to get information on your tenancy, as well as linking of Users to Third Party Providers or other Users through the Website, Application, Platform and/or Software;
"Software" means any software associated with the Application which is supplied made available for download and installation by Iconix;
"Solutions" means the following informational and/or payment services which are made available to Users through the Service (each a "Solution"), and any such other services which we may make available from time to time.
"Third Party Provider" means the independent third parties who provide the Solutions to Users through the Service, including third party merchants;
"User" means any person who uses the Website, Application, Platform and/or Software to search for and obtain the Information and Solutions; and
"User Charges" shall mean charges incurred by Users for the Solutions obtained through the use of the Service, including any applicable taxes and any other fees or charges that may be due for a particular use of the Service or Solutions.
"Account" | means a registered account which you may open and create if you wish to access and utilize the full facilities and infrastructures of the Website. |
"Accommodation and/or Premises" | means any accommodation that is being used, managed and/or operated by the Owner for rental to a Tenant/Licensee and listed on the Website. |
"Balance Deposit" | means the balance of the Booking Deposit. |
"Booking Deposit and/or Earnest Deposit" | means the Earnest Deposit be paid by the User to Iconix for the booking of the Relevant Accommodation upon the issuance of the Booking Request Acceptance by the Owner. |
"Booking Reminder" | means an automatic reminder generated by the system to the Owner’s registered email with Iconix reminding the Owner that a Booking Request has been received. |
"Booking Request" | means a request to book an Accommodation sent by a User to the Owner through the Website which shall automatically lapse if not accepted by the Owner within a time period of twenty-four (24) hours from the Booking Request. |
"Booking Request Acceptance" | means a request to book an Accommodation sent by a User to the Owner through the Website which shall automatically lapse if not accepted by the Owner within a time period of twenty-four (24) hours from the Booking Request. |
"Booking Acceptance Reminder" | means an automatic reminder generated by the system to the User’s registered email with Iconix reminding the User that the User’s Booking Request has been accepted by the Owner together with the Payment Reminder. |
"Check-in Code/Move-In Code" | means a code generated by the system after the Booking Deposit is received by Iconix in cleared funds and such code will be sent to the relevant User in the Confirmation Email/SMS for check-in/move-in purposes |
"Check-in Date/Move-In Date" | means the date of check-in/move-in stated in the Confirmation Email/SMS. |
"Check-in Period / Move-In Period" | means a period of twenty-four (24) hours on the Check-in Date commencing at 00:01 of the local time where the Relevant Accommodation is located and expiring at 23:59 local time of the Check-in Date. |
"Confirmation Email/SMS" | means an email generated by the system to the User after Iconix’s receipt of the Booking Deposit setting out inter alia the Check-in/Move-In Code for the Relevant Accommodation, the Check-in Date, Check-in Period and the tenure of the tenancy agreed upon between the Owner and the User as per the User’s Booking Request to the Owner. |
"Early Termination" | means any termination of tenancy made by the Tenant before the end of the Tenancy/Licensing Lock In Period. |
"Lock-in Period" | means a period from the Tenancy Start date to the Tenancy End date, whereby the Security Deposit paid by Tenant/License shall be absolutely forfeited if any cancellation is made during this period. |
"Owner" | means any person who has the authority over the Accommodation or Property and has created a listing on the Website upon these Terms and Conditions by his agreement, consent and acceptance to list and/or publish his Accommodation for rent on the Website and/or inter alia accepting booking and/or confirmation of booking and/or who uses the Website in accordance with the Terms and Conditions herein set out. |
"Lock-in Period" | means a period from the Tenancy Start date to the Tenancy End date, whereby the Security Deposit paid by Tenant/License shall be absolutely forfeited if any cancellation is made during this period. |
"Payment Receipt" | means the receipt issued to the User after the Payments been verified by the stakeholder |
"Payment Acceptance Notification" | means a notification issued to the Owner, User or Tenant informing of the receipt of the Payments in cleared funds by Iconix. |
"Payment Period" | means a time period of twenty-four (24) hours commencing from the time of issuance of the Booking Acceptance Reminder to the relevant User. |
"Payment Reminder" | means an automatic reminder generated by the system to remind the User to make payment of the Booking Deposit to Iconix within a time period of twenty-four (24) hours commencing from the time of the issuance of the Booking Acceptance Reminder to the User, failing which the Booking Request Acceptance shall automatically lapse and the Owner shall be at liberty to free up his unit for re-listing and booking. |
"Registered Email Address" | means the email address registered and stated in an Account opening application, whether as an Owner or User. |
"Relevant Accommodation /Premises" | means an Accommodation reserved by an Owner for the User as stated in the Confirmation Email. |
"Terms and Conditions" | means these Terms and Conditions of Use, the Privacy Policy, and any and all additional terms or rules or policies as may be modified from time to time and posted on the Website. |
"Registered Email Address" | means the email address registered and stated in an Account opening application, whether as an Owner or User. |
"Time" | means any reference to time in these Terms and Conditions shall refer to the local time in the respective country where the Relevant Accommodation is located. |
"User" | means any person who agrees and accepts to be legally bound by these Terms and Conditions and/or who accesses and/or browses and/or uses the Website or participates in the Website in any manner or capacity whatsoever or howsoever in accordance with the Terms and Conditions herein set out. |
"Website" | means (i) the Website bearing the following domains:- https://www.iconixpropertymgmt.com and any other related websites or applications or Apps owned and operated by Iconix; and (ii) any related or ancillary facilities or functions or services such as emails, short messaging services, newsletters, notifications or any other communications or contents. |
"Working Day" | means any days on which banks are open for business in Wilayah Persekutuan of Kuala Lumpur and Selangor Darul Ehsan, Malaysia. |
"Commencement Date" — means the start of the tenancy payable date
Payment of the Booking Deposit may be made by the User to Iconix via either one of the following modes of payment:-
The User shall Move-In to the Relevant Accommodation on the Check-in Date and before the expiry of the Check-in Period. Failure of full payment upon the start of the Tenancy/Rent/Commencement date will deem the Booking cancelled by the Tenant/Licensee and Earnest Deposit forfeited. No cancellations are allowed for all confirmed booking whereby the Booking Deposit paid to Iconix shall be absolutely forfeited if any cancellation is made.
In the event that the User fails, neglects or omits to turn up on or before the expiry of the Move-in Period or any other time and date which may be mutually agreed between the User and the Owner, (save and except the relevant Owner has agreed to the request of the User for such delay), the Booking Deposit shall be automatically forfeited and the User shall have no further rights to the Relevant Accommodation or to make a claim from us or the relevant Owner and the relevant Owner shall be entitled to re-post the Relevant Accommodation as a new Listing without any further reference to the User.
As a Tenant/Licensee, you may participate in our Referral Program by referring your friends to make a booking of any of our Accommodations. You will receive the Referral Reward for each of the Qualified Referral (as defined below). Our Referral Reward is a sum of money that is credited into your bank account which you have registered with us.
If you are a User using the Application, you will automatically be a member of the loyalty programme named "CozieBear Rewards" operated by Iconix and/or its affiliate companies. From time to time, we may run marketing and promotional campaigns which offer voucher codes, discounts, subscription plans, or other promotional offers to be used on the Platforms ("Vouchers"). Vouchers are subject to validity periods, redemption periods, limits and/or availability. Vouchers may not be valid when used in conjunction with other promotions, discounts or other vouchers. Additional terms and conditions may apply to Vouchers. Unless otherwise stated, Vouchers can only be used on our Platforms. Vouchers are non-transferable, non-exchangeable and non-refundable and cannot be exchanged for cash. We reserves the right to withdraw, amend and/or alter any part of the terms and conditions of the promotions and subscriptions at any time without any prior notice. We reserves the right to void, discontinue or disqualify any user from any promotion or subscription plan without prior notice to any user, in the event a user breaches any part of these Terms of Use.
The Website is intended solely for use by persons who are of the age of 18 years or above. You agree that any access to and/or use of the Website by anyone below the age of 18 years is expressly prohibited. You should read through all the Terms and Conditions carefully. The Terms and Conditions constitute a legally binding contract between you and Iconix on the use of the Website and you agree, wherever required, to inter alia make payment for any services or use of the infrastructure on or through the Website.
You expressly unconditionally, irrevocably and unequivocally covenant, warrant, represent and undertake as follows:-
If you are a Third Party Provider, you further represent, warrant / undertake that:
If you are a User, you further represent, warrant / undertake that:-
Different models or versions of routers, browsers and devices may have firmware or settings that are not compatible with the Application, Platform and Software. While we continuously develop the Application, Platform and Software in order to, as far as possible, support all commonly used devices and models in markets and all browsers where the Application, Platform and Software is likely to be accessed from, we do not warrant compatibility of the Application, Platform and Software with specific mobile devices or other hardware.
Iconix and its licensors, respective subsidiaries, affiliates and associated companies where applicable, grant you a revocable, non-exclusive, non- transferable, limited license to use and access the Application and/or the Software to use the Service, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by Iconix and its licensors.
You shall not:
Users and Third Party Providers may be allowed to rate each other in respect of Solutions provided. Every rating will be automatically logged onto our system and we may analyse all ratings received. We may take all appropriate actions including suspending your use of the Service without any notice or compensation to you.
We may be required to establish and verify your identity, or the identity of the beneficial owner of the Services pursuant to applicable laws, regulations, notices and guidelines. We may therefore require you to provide your identification documents or collect your personal information for this purpose.
You hereby acknowledge that we may collect such data on request, and use such data provided for the purposes of establishing your identity and implementing an ongoing monitoring program to ensure the adherence of the Agreement and the user to the applicable laws, regulations, notices and guidelines, together with sharing such data internally with its affiliates and with third-party service providers or Partners (both local and overseas), and such other government or regulatory authority as we may deem appropriate or as may be required under any applicable laws, regulations, notices and guidelines. We reserves the right to refuse the provision of the Services to any person who fails to or refuses to comply with any request for identification for the use of the Services.
Iconix and its licensors, respective subsidiaries, affiliates and associated companies where applicable, shall own all right, title and interest, including all related intellectual property rights, in and to the Software and/or the Application and by extension, the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service.
Iconix, its affiliates and its licensors, including respective subsidiaries, affiliates and associated companies hereby grant you a revocable, non-exclusive, non-transferable, non-assignable, personal, limited license to use the Services, Application and/or the Software, subject to the Terms of Service herein. All rights not expressly granted to you are reserved by us.
The Terms of Use do not constitute a sale agreement and do not convey to you any rights of ownership in or related to the Service, the Software and/or the Application, or any intellectual property rights owned by Iconix and/or its licensors. Iconix’s name, logo, the Service, the Software and/or the Application and the third party providers’ logos and the product names associated with the Software and/or the Application are trademarks of Iconix or third parties, and no right or license is granted to use them. For the avoidance of doubt, the term the Software and the Application herein shall include its respective components, processes and design in its entirety.
For the avoidance of doubt, the term the "Software" and the "Application" herein shall include its respective components, processes and design in its entirety. You hereby agree that you shall not:
You may use the Software and/or the Application only for your personal, non-commercial purposes and shall not use the Software and/or the Application to:
You shall maintain in confidence all information and data relating to Iconix, its services, products, business affairs, marketing and promotion plans or other operations and its associated companies which are disclosed to you by or on behalf of Iconix (whether orally or in writing and whether before, on or after the date of this Agreement) or which are otherwise directly or indirectly acquired by you from Iconix, or any of its affiliate companies, or created in the course of this Agreement. You shall further ensure that you only use such confidential information in order to use the Service, and shall not without Iconix’s prior written consent, disclose such information to any third party nor use it for any other purpose.
During use of the Service, you may enter into correspondence or transactions with third parties who display or offer their goods and/or service through the Platform or Application. Any such communication or agreement is strictly between you and the applicable third party and Iconix and its licensors, respective subsidiaries, affiliates and associated companies shall have no liability or obligation for any such communication or agreement. Neither Iconix nor any of its affiliate companies endorses any applications or sites on the Internet that are linked through the Platform or Application, and in no event shall Iconix, its licensors or its affiliate companies be responsible for any content, products, services or other materials on or available from such sites or third party providers. Certain third party providers of goods and/or services may require your agreement to additional or different terms of use and privacy policies prior to your use of or access to such goods or services, and Iconix is not a party to and disclaims any and all responsibility and/or liability arising from such agreements between you and the third party providers. You acknowledge that such additional or different terms of use and privacy policies may apply to your use of such third party services. Iconix is not liable for any information that you provide to or authorise us to provide to a third party, or for such third party’s collection, use and disclosure of such information.
We may rely on third party advertising and marketing supplied through the Service and other mechanisms to subsidize the Service and/or to earn additional revenue. You agree to receive such advertising and marketing. If you do not want to receive such advertising and marketing, please refer to our Privacy Policy for instructions to unsubscribe or update your privacy settings. You agree and allow us to compile and release information regarding you and your use of the Service on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take all precautions in all actions and interactions with any third party you interact with through the Service and/or advertising or marketing material supplied by third parties through the Service.
We may include hyperlinks to other websites or content on the Internet that are owned or operated by third parties ("Third Party Links"). Such Third Party Links are not under our control and we are not liable for any errors, omissions, delays, defamation, libel, slander, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material contained in the content, or the consequences of accessing, any linked website. Any hyperlinks to any other websites or content are not an endorsement or verification of such websites or content and you agree that your access to or use of such linked websites or content is entirely at your own risk.
By agreeing to the Terms of Use upon using the Service, you agree that you shall indemnify and hold Iconix, its licensors, respective subsidiaries, affiliates, associated companies and each such party’s affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs and/or regulatory action) arising out of or in connection with: (a) your use of the Service, the Platform, Software and/or the Application in your dealings with the Third Party Providers or Users (as the case may be), third party merchants, providers, partners, advertisers and/or sponsors, or (b) your violation or breach of any of the Terms of Use, any third party terms and conditions or any applicable law or regulation, whether or not referenced herein, or (c) your violation of any rights of any third party, including Third Party Providers or Users arranged via the Service, or (d) your use or misuse of the Service, the Platform, Software and/or the Application; and (e) where applicable your ownership, use or operation of any Vehicle, including your provision of Solutions to Users via the Service where applicable.
The Application, its content and any related service(s) is provided to you on an "as is" basis. We makes no representations or warranties of any kind, express or implied, in connection with the Software, Application, Platform, Service, these Terms of Use, the content or any related service(s). Although we make reasonable efforts to keep the Application up-to-date, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. We shall not be liable for any direct, indirect or consequent loss arising from the modifications or amendments to the Software, Application, Platform, Service, or Terms of Use.
We makes no representation or warranty of any kind whatsoever, express or implied, in respect of Solutions provided by Third Party Providers or any Solutions procured through the use of the Service. You agree that you shall bear all risk arising out of your use of the Service and any Solution provided by Third Party Providers and shall have no recourse to Iconix in respect of the same.
THE SERVICE, PLATFORM, APPLICATION AND/OR THE SOFTWARE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS INCLUDING THE DEVICE USED BY YOU OR THE THIRD PARTY PROVIDER BEING FAULTY, NOT CONNECTED, OUT OF RANGE, SWITCHED OFF OR NOT FUNCTIONING. WE ARE NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, DAMAGES OR LOSSES RESULTING FROM SUCH PROBLEMS.
We shall not be liable for any injury, loss, claim, damage, special, exemplary, punitive, indirect, incidental or consequential damages of any kind, any loss of profits, loss of opportunities, loss of use or loss of monies, whether based in contract, tort, negligence, equity, strict liability, statute or otherwise, which arises out of or is in any way connected with (i) any use of the Website; (ii) any failure or delay including but not limited to the use or inability to use any component of the Website; or (iii) the performance or non-performance by us, even if we have been advised of their possibility or they are reasonably foreseeable.
You agree that we, our directors, employees, agents and affiliates shall not be liable to you or any third-party for any losses, damages, costs or expenses arising out or in connection with the use of any of the information, services or material provided through the Website even if we have been advised of the possibility of such loss or damage or such loss or damage are reasonably foreseeable.
UNLESS OTHERWISE STATED, AND TO THE FULLEST EXTENT ALLOWED BY LAW, ANY CLAIMS AGAINST ICONIX BY YOU SHALL BE LIMITED TO THE AGGREGATE AMOUNT OF ALL AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN UTILISING THE SERVICE DURING THE EVENT GIVING RISE TO SUCH CLAIMS. ICONIX AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY OR CAUSED TO YOU OR TO ANY PERSON FOR WHOM YOU HAVE BOOKED THE SERVICE OR SOLUTION, INCLUDING BUT NOT LIMITED TO:
EVEN IF ICONIX AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These Terms and Conditions contained shall be construed in all respects in accordance with the laws of Malaysia and the Malaysian Courts shall have exclusive jurisdiction over all matters arising from these Terms and Conditions.
If you are accessing the Website from outside of Malaysia, you do so on your own initiation and are responsible for all local laws, if and to the extent that such local laws are applicable and you irrevocably and unconditionally agree and consent that any cause of action that you may submit in connection with the use of the Website in accordance with these Terms and Conditions shall be filed in the Courts of Malaysia which shall be the exclusive forum and venue for any legal disputes between Iconix, its respective subsidiaries, affiliates and associated companies and you.
Iconix may give notice through the Application, electronic mail to your email address in the records of Iconix, or by written communication sent by registered mail or pre-paid post to your address in the record of Iconix. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by registered mail or pre-paid post) or 1 hour after sending (if sent by email and/or SMS and/or Whatsapp). You may give notice to us (such notice shall be deemed given when received by Iconix) by letter sent by courier or registered mail to Iconix using the contact details as provided in the Application.
We shall not be responsible for any failure or delay in sending notifications or reminders to you and you shall be responsible to log in to your account registered with us to check for all messages or notifications.
This Terms of Use as modified from time to time may not be assigned by you without the prior written approval of Iconix but may be assigned without your consent by Iconix. Any purported assignment by you in violation of this section shall be void.
We reserves the right to modify, vary and change the Terms and Conditions of Service or its policies relating to the Services as it deems fit. Your continued use of the Service shall constitute your acknowledgement and acceptance of such modification, variation and/or change.
Nothing contained in these Terms of Use shall be construed as creating any agency, partnership, or other form of joint enterprise with Iconix. No joint venture, partnership, employment, or agency relationship exists between you, Iconix or any third-party provider as a result of the Terms and Conditions of Service or use of the Service.
If any provision of the Terms of Use is held to be invalid or unenforceable, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired.
The failure of Iconix to enforce any right or provision in the Terms of Use shall not constitute a waiver of such right or provision.
You agree that we may do any of the following, at any time, without notice: (i) to modify, suspend or terminate operation of or access to the Application, or any portion of the Application (including access to your Account and/or the availability of any products or services), for any reason; (ii) to modify or change any applicable policies or terms; and (ii) to interrupt the operation of the Application or any portion of the Application (including access to your Account and/or the availability of any products or services), as necessary to perform routine or non-routine maintenance, error correction, or other changes. We shall not be required to compensate you for any suspension or termination.
This agreement does not give rights to any third parties who are not party to this Agreement.